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Problème reproducing a production bug in test environment

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New User

Joined: 15 Jun 2020
Posts: 1
Location: France

PostPosted: Mon Jun 15, 2020 7:05 pm
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Hi to you all.

This is my first post in this forum, as i'm seeking help regarding a bug in production that cab't be reproduced in test environnement.

The problème is that we have some cases in production where a 88 level variables isn't well seted so it gives a wrong functional meaning to the transaction.

In test environment i can't reproduce the bug, but after some dicussion with colleagues it seems thats it might be related to some wrong initiaization of the variable.

I really don't know how to troubleshoot the issue, if any of you have encountred some similar problemes i 'm very thankful for any advice.

Thank you.
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Active Member

Joined: 30 Nov 2013
Posts: 917
Location: The Universe

PostPosted: Mon Jun 15, 2020 8:31 pm
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You are hardly the first person this has happened to, and you will not be the last.

These types of problems also tend to be the more difficult to resolve, especially since it is difficult to devise a test scenario to validate your possible resolution.

Good luck.
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