IBM website search issues starting 06/13/2018

harisukumaran · New User Joined: 14 Jun 2005 Posts: 75

Does anyone know when the issues with searching material on IBM website will be resolved ?
Any google or bing search has been landing people on a default page

Rohit Umarjikar · Posted: Thu Jun 14, 2018 9:09 pm

First, Why is it under JCL & VSAM ?
Second, What is it that not coming up when you search?

Pete Wilson · Posted: Thu Jun 21, 2018 7:18 pm

Don't hold your breath on this one. IBM have made a right cockup with their websites and online manuals and it may never fully recover. Everyone is spitting tacks. Detailed explanation in the below:

watsonwalker.com/what-is-happening-with-ibms-websites/

jasorn · Active User Joined: 12 Jul 2006 Posts: 191 Location: USA

Unfortunately, I don't remember much of the discussion but it was brought up at one of the sessions with a panel of hosts at SHARE St. Louis. As best I can recall, they said it was an attempt to remove outdated documents and some other changes in an attempt to improve user experience, most of which have been reverted back, but not all. And they made a point of requesting people inform them of further issues so they can be corrected.

It was the most contentious discussion I witnessed. Several attending were obviously very upset and doubtful it will be fully corrected.