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Vignesh Sid

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Joined: 04 Sep 2017
Posts: 43
Location: India

PostPosted: Thu Sep 07, 2017 6:02 pm
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Hi all,
In our application we used to generate reports online and there can be n number of reports can be pulled at same time.

In such scenario, In test the reports are generated successfully for multiple reports at same time. If a first report is under process the second one waits till the queue already opened gets closed.

But in prod, for same scenario I get the below error
MQOPEN FAILED: REASON => 000000000000002042
ERROR DURING RPYOPEN . RC=000000000000002. REASON=000000000002042

What could be a cause for this? Like MQ setup differs from prod and test or something else...

Also as data in test is not large enough to keep the queue open for long time. So i added wait time to see in test, if contention occurs. But it runs one by one. The second request waits till the first request gets completed.

Please help me with how this can be proceeded.
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Robert Sample

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Joined: 06 Jun 2008
Posts: 8696
Location: Dubuque, Iowa, USA

PostPosted: Thu Sep 07, 2017 6:24 pm
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Quote:
What could be a cause for this? Like MQ setup differs from prod and test or something else...
The MQ setup could definitely be different -- and only someone who works AT YOUR SITE can help you with that. Contact your site support group.
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Vignesh Sid

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Joined: 04 Sep 2017
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PostPosted: Thu Sep 07, 2017 6:37 pm
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If that is so could you say me how can I view or browse the MQ info in mainframe like browsing the info of dataset?
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Robert Sample

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PostPosted: Thu Sep 07, 2017 7:34 pm
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Contact your site support group.
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Rohit Umarjikar

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Joined: 21 Sep 2010
Posts: 3053
Location: NYC,USA

PostPosted: Fri Sep 08, 2017 2:18 am
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Why are you afraid of talking to MQ/CICS site support?
However, The question is how is it passed the QA/UAT test before it went into production? Have you not tested this scenario before? if tested then why the queue properties aren't same in prod as compared to test?

Wild guess is you have MQOO_INPUT_EXCLUSIVE accessed in production.
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Pandora-Box

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Joined: 07 Sep 2006
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Location: Andromeda Galaxy

PostPosted: Fri Sep 08, 2017 12:13 pm
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Also check here

www.ibm.com/support/knowledgecenter/SSFKSJ_7.5.0/com.ibm.mq.tro.doc/q041130_.htm
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Garry Carroll

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Joined: 08 May 2006
Posts: 1193
Location: Dublin, Ireland

PostPosted: Tue Sep 26, 2017 7:40 pm
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Quote:
If a first report is under process the second one waits till the queue already opened gets closed.


This might be a scheduling issue since you could get a MQRC=2042 if the reporting application opens as "input-exclusive" and two reports run simultaneously - or if another application has the queue as "input exclusive" .

Garry
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