IBM Mainframe Forum Index
 
Log In
 
IBM Mainframe Forum Index Mainframe: Search IBM Mainframe Forum: FAQ Register
 

What to study to move from security admin to production supp


IBM Mainframe Forums -> All Other Mainframe Topics
Post new topic   Reply to topic
View previous topic :: View next topic  
Author Message
Khalid Rehman

New User


Joined: 07 Nov 2011
Posts: 1
Location: India

PostPosted: Mon Sep 23, 2013 6:48 pm
Reply with quote

Dear Experts,

I am working as a information security admin on mainframe, since 2 yrs. however i want to go to in production support.

could you please assist, what should i study for entering into L1 support in mainframe production.

Regards,
Khalid.
Back to top
View user's profile Send private message
dick scherrer

Moderator Emeritus


Joined: 23 Nov 2006
Posts: 19245
Location: Inside the Matrix

PostPosted: Mon Sep 23, 2013 7:07 pm
Reply with quote

Hello and welcome to the forum,

Your question has been split into a new topic. When posting a question, please start a new topic for your question.

Suggest you talk with the people who currently have this position. They can tell you which things are needed to do well in that group.

Production support covers different responsibilities in different organizations.
Back to top
View user's profile Send private message
Ed Goodman

Active Member


Joined: 08 Jun 2011
Posts: 556
Location: USA

PostPosted: Mon Sep 23, 2013 7:48 pm
Reply with quote

When you deal with that group today, what do you expect them to know?

The scheduler, JCL, some basic application debugging, tape management, disk management, phone systems, network operations (file transfers).

You also need them to be able to get on the phone and contact the external vendors and institutions your site works with.

They have to be easy to understand, and be able to work with all of the groups at your site.

So, all of those things is what you need to learn. But first, do like Dick says and get to know a few of them.

Then, get divorced, make sure you have no children or social life and no romantic interests. Because working prod support means you will never have the same schedule twice, can work any time of the day or night, including weekends, and that you are always either at work or sleeping.
Back to top
View user's profile Send private message
Akatsukami

Global Moderator


Joined: 03 Oct 2009
Posts: 1788
Location: Bloomington, IL

PostPosted: Mon Sep 23, 2013 8:08 pm
Reply with quote

Now, now icon_smile.gif It wasn't that bad when I was doing ADM (administration, development, and maintenance) for IBM 10-20 years ago; my marriage survived it (although not other things).

One other thing, Khalid; in production support, you may be given powers and abilities beyond those of mortal men (I had the ability to create, update, and delete RACF profiles). Learn to use those abilities before you need them; you may only get one chance to make a mistake.
Back to top
View user's profile Send private message
View previous topic :: :: View next topic  
Post new topic   Reply to topic View Bookmarks
All times are GMT + 6 Hours
Forum Index -> All Other Mainframe Topics

 


Similar Topics
Topic Forum Replies
No new posts Problème reproducing a production bu... ABENDS & Debugging 1
No new posts Reading the CSV data in COBOL and mov... COBOL Programming 4
No new posts Move a particular line from a PS file... CLIST & REXX 7
No new posts refresh data from production - update... DB2 1
No new posts How to copy\replace the members in pr... JCL & VSAM 6
Search our Forums:

Back to Top