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how to decode CCTLSNAP?


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Hooman24

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Joined: 20 Sep 2012
Posts: 35
Location: US

PostPosted: Thu Feb 14, 2013 2:04 pm
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After migrating our system from Z1.4 to Z1.11 we have encountered with problem in our system. During peak day we see large number of CCTLSNAP in our CICS outputs. All CCTLSNAPs have same PSW entry. There is no abend in system log or CICS log. We don't have any performance issue, and end user applications work well. We have IMS DBCTL v11 and CICS TS v4.1.
Is there any way to find out what's wrong with IMS or which program or transaction has problem? Or is it possible to force IMS or CICS to produce SDUMP instead of SNAP?
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PeterHolland

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Joined: 27 Oct 2009
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Location: Netherlands, Amstelveen

PostPosted: Thu Feb 14, 2013 3:06 pm
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Maybe the following links are usefull (google : CCTLSNAP) :


www-01.ibm.com/support/docview.wss?uid=swg21200891

publib.boulder.ibm.com/infocenter/cicsts/v3r1/index.jsp?topic=%2Fcom.ibm.cics.ts31.doc%2Fdfht3%2Fdfht3mm.htm
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Hooman24

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PostPosted: Thu Feb 14, 2013 10:09 pm
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Do you know if there is any way to read this SNAP to find useful information? or create a dump that can be read by IPCS instead of SNAP?
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PeterHolland

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Location: Netherlands, Amstelveen

PostPosted: Fri Feb 15, 2013 12:59 pm
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Here is another link :

pic.dhe.ibm.com/infocenter/dzichelp/v2r2/index.jsp?topic=%2Fcom.ibm.ims10.doc.dr%2Fdgr97.htm

And try to find help from your peer "system programmers"
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Hooman24

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PostPosted: Sun Jan 26, 2014 8:59 pm
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Thank you PeterHolland, We solved the problem by tuning MAXPST value to sum of our CICS region's MAXTHRDs.
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PeterHolland

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Location: Netherlands, Amstelveen

PostPosted: Mon Jan 27, 2014 2:59 pm
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Thanks for the feedback.
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