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new topic checklist or verification

 
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MBabu

Active User


Joined: 03 Aug 2008
Posts: 401
Location: Mumbai

PostPosted: Thu Dec 10, 2009 2:21 pm    Post subject: new topic checklist or verification
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The number of inadequately described or simply unintelligible requests for help is completely out of control on this board. After the 'new topic' button, I suggest an intermediate page, or even a simple javascript alert() popup that suggests:

  • Try to solve the problem yourself.
  • Tell us what you have tried already.
  • Read the manuals.
  • Describe EXACTLY what you are doing, what you expect and what you are getting instead.
  • If you are getting error messages, show the whole messages.
  • Show the code, JCL or data you are having problems with.
  • Give as much information as you can.
  • If you just say "it doesn't work", we'll just say "that's nice".
  • Don't be sloppy or lazy; if you don't care if the question is right, we don't care if the answer is right.
Notice too that I didn't say 'search before you post'. I suspect that we've lost that battle.
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expat

Global Moderator


Joined: 14 Mar 2007
Posts: 8593
Location: Back in jolly old England

PostPosted: Thu Dec 10, 2009 2:35 pm    Post subject:
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Not sure that suggesting that the OP read the manuals will do much good either icon_cry.gif

Also, a more sympathetic response is needed, and we should change

If you just say "it doesn't work", we'll just say "that's nice".

to

If you just say "it doesn't work", we'll just say "Oh dear that is bad".
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Robert Sample

Global Moderator


Joined: 06 Jun 2008
Posts: 8165
Location: East Dubuque, Illinois, USA

PostPosted: Thu Dec 10, 2009 6:02 pm    Post subject:
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I kind of like:

If you just say "it doesn't work", we'll just say "We're sorry to hear that".
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PeterHolland

Global Moderator


Joined: 27 Oct 2009
Posts: 2442
Location: Netherlands, Amstelveen

PostPosted: Thu Dec 10, 2009 6:30 pm    Post subject:
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Or something like :

Hey thats strange its not working here either.
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gcicchet

Senior Member


Joined: 28 Jul 2006
Posts: 1703
Location: Australia

PostPosted: Fri Dec 11, 2009 3:38 am    Post subject:
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I can't wait for Dick Brenholtz's comments icon_lol.gif icon_lol.gif icon_lol.gif

In the mean time I prefer something like :

Shit happens
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dbzTHEdinosauer

Global Moderator


Joined: 20 Oct 2006
Posts: 6968
Location: porcelain throne

PostPosted: Fri Dec 11, 2009 3:51 am    Post subject:
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gcicchet,

since the reason that the offending posters use the forums
instead of asking coworkers is obvious
example
I will refrain from making any comments other than:
if the clown in the example asked me a question at work and then
proceeded to continue talking as he did in this post,
I would back-hand him into his next job.
No wonder people post here - as I have said repeatedly-
no one at their job site will talk to them.

have a good weekend - and a merry christmas - to be un-politically correct,
and happy new year. dbz
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