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SYNCSORT:: Facing issue


IBM Mainframe Forums -> JCL & VSAM
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Bill Woodger

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Joined: 09 Mar 2011
Posts: 7309
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PostPosted: Wed Jul 17, 2013 9:06 pm
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I think you have to do the same as the person in the link you just provided, and contact SyncSort support.
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Alissa Margulies

SYNCSORT Support


Joined: 25 Jul 2007
Posts: 496
Location: USA

PostPosted: Wed Jul 17, 2013 9:08 pm
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Hello GaganGarg.

Abend 77E W is a Syncsort MFX for z/OS 1.4 internal abend. Please contact Syncsort Mainframe Product Services at zos_tech@syncsort.com for the appropriate fix.

If you prefer, you can email me your corporate email address along with the serial number of a CPU that your company currently has licensed to run Syncsort MFX and I would be happy to provide you with the fix myself.

Thank you and regards,
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Bill Woodger

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PostPosted: Wed Jul 17, 2013 9:12 pm
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Wow, that was quick... :-)
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gylbharat

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Joined: 31 Jul 2009
Posts: 565
Location: Bangalore

PostPosted: Thu Jul 18, 2013 1:42 pm
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Alissa Margulies wrote:
Hello GaganGarg.

Abend 77E W is a Syncsort MFX for z/OS 1.4 internal abend. Please contact Syncsort Mainframe Product Services at zos_tech@syncsort.com for the appropriate fix.

If you prefer, you can email me your corporate email address along with the serial number of a CPU that your company currently has licensed to run Syncsort MFX and I would be happy to provide you with the fix myself.

Thank you and regards,


would be be able to explain us brief summary of the fix? Like do we have to add some parameters to the SORT JCL or some settings needs to be modified at system level?
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Bill Woodger

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Joined: 09 Mar 2011
Posts: 7309
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PostPosted: Thu Jul 18, 2013 4:20 pm
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I'm sure the quickest way to get your answers will be by contacting SyncSort support. They will tell know everything and provide advice on what and whether you need to do anything. Alissa has already detailed a couple of ways to do that, so take her up on one of those, please.
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GaganGarg

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Joined: 31 Mar 2010
Posts: 134
Location: India

PostPosted: Thu Jul 18, 2013 4:32 pm
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I have informed my client on the resolution suggested by Alissa.
I shall do provide an update here accorgingly once i get to hear from my Client. Thanks to all for your valuable suggestions and time.
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Alissa Margulies

SYNCSORT Support


Joined: 25 Jul 2007
Posts: 496
Location: USA

PostPosted: Thu Jul 18, 2013 5:53 pm
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The fix is in the form of a zap, which can be applied to your Syncsort MFX library via SMP/E or non-SMP/E.
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