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IBM website search issues starting 06/13/2018

 
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harisukumaran

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Joined: 14 Jun 2005
Posts: 45

PostPosted: Thu Jun 14, 2018 7:48 pm    Post subject: IBM website search issues starting 06/13/2018
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Does anyone know when the issues with searching material on IBM website will be resolved ?
Any google or bing search has been landing people on a default page
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Rohit Umarjikar

Senior Member


Joined: 21 Sep 2010
Posts: 2030
Location: NY,USA

PostPosted: Thu Jun 14, 2018 9:09 pm    Post subject:
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First, Why is it under JCL & VSAM ?
Second, What is it that not coming up when you search?
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Pete Wilson

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Joined: 31 Dec 2009
Posts: 470
Location: London

PostPosted: Thu Jun 21, 2018 7:18 pm    Post subject:
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Don't hold your breath on this one. IBM have made a right cockup with their websites and online manuals and it may never fully recover. Everyone is spitting tacks. Detailed explanation in the below:

https://watsonwalker.com/what-is-happening-with-ibms-websites/
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jasorn
Warnings : 1

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Joined: 12 Jul 2006
Posts: 184
Location: USA

PostPosted: Mon Aug 20, 2018 7:02 pm    Post subject: This was addressed at SHARE
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Unfortunately, I don't remember much of the discussion but it was brought up at one of the sessions with a panel of hosts at SHARE St. Louis. As best I can recall, they said it was an attempt to remove outdated documents and some other changes in an attempt to improve user experience, most of which have been reverted back, but not all. And they made a point of requesting people inform them of further issues so they can be corrected.

It was the most contentious discussion I witnessed. Several attending were obviously very upset and doubtful it will be fully corrected.
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