Project Description (include Deliverables):
This request is for a business analyst to perform a variety of implementation tasks throughout the life cycle of an IT project. The Division of Workforce Solutions uses several applications to manage various aspects of the programs it supports. These applications include: Client Assistance for Re-employment and Economic Support (CARES) which determines eligibility for the child care subsidy and the Wisconsin Works (W-2) program and is used for case management of W-2 and FoodShare Employment and Training (FSET) participants; Child Care Statewide Administration on the Web (CSAW) which is used to authorize payments to child care providers; Child Care Provider Information (CCPI) which gives child care providers access to information via the web; a number of data warehouses which support federal reporting requirements, reporting needs of partner agencies and internal monitoring requirements; as well as a number of other systems. These applications are currently a mix of mainframe and web technology. The business analyst should have the ability to work as part of a team comprised of state technical staff, state and local agency business staff and outside IT vendors and to act as a liaison between highly technical staff and business oriented staff with less technical expertise. Some project leadership experience is required. For large scale projects, assigned activities may include tasks throughout the life cycle of a project, including requirements gathering and documentation, creating and maintaining project plans, developing and executing test plans and developing training material. For small IT projects, only testing and QA activities may be required.
The candidate for this position should have excellent written and verbal communication skills and be comfortable preparing and delivering stand-up presentations to diverse groups. S/he should have the flexibility to flow easily between projects and tasks as priorities change and an interest in learning about multiple applications. Programmer/analyst experience is desirable, but not required. Previous experience with Wisconsin?s child care subsidy and/or W-2 program is a plus.