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Job Stuck in Processing

 
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amitc23

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Joined: 05 Nov 2014
Posts: 83
Location: India

PostPosted: Wed Feb 25, 2015 3:49 pm    Post subject: Job Stuck in Processing
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Hi
I submitted a job for execution, which was stuck in processing for a long time. Although it completed later, but I was wondering if there is any way I can look for the reason for the delay. I found DELAYRSN on the JES2 panel, but not sure if that helps and what are the possible values.

I had a look at the JESMSGLG but nothing was there. My job was probably stuck because we do recycle CICS regions at that time.

Regards
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Robert Sample

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Joined: 06 Jun 2008
Posts: 8363
Location: Dubuque, Iowa, USA

PostPosted: Wed Feb 25, 2015 6:50 pm    Post subject:
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Talk to your site support group. They have -- or should have -- the tools to analyze such issues. And you shouldn't guess as to the reason (since that may get you thinking in entirely the wrong direction).. Questions that you SHOULD be asking yourself (and your site support group) include:
- What service class does your job run in?
- What resources does that service class get?
- What does RMF (or other site monitoring tools such as OMEGAMON or MAINVIEW) tell you about what was processing at the time?
- How do the competing resources impact your job service class in WLM?

Possible reasons for job processing taking longer than usual include (but are not limited to):
- job running in WLM DISCRETIONARY
- job running at low priority and high priority jobs are using the CPU
- job needing access to an I/O device but not getting it

Since they know your site, your FIRST point of contact for such issues should ALWAYS be your site support group.
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amitc23

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Joined: 05 Nov 2014
Posts: 83
Location: India

PostPosted: Thu Feb 26, 2015 12:13 pm    Post subject: Reply to: Job Stuck in Processing
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Thanks Robert
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enrico-sorichetti

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Joined: 14 Mar 2007
Posts: 10487
Location: italy

PostPosted: Mon Feb 08, 2016 10:04 pm    Post subject: Reply to: Job Stuck in Processing
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the topic has been moved and the duplicate deleted
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