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alfgomesc
New User
Joined: 14 Apr 2005
Posts: 5
Location: S?o Paulo - Brasil
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| Hi, guys! My firm it's installing Jobtrac, TNG and other tools... Jobtrac it's installed, but even with all predecessors OK, without time dependency, no manual resources, nothing... the job keeps 'halted' with the message AWAITING SUBMISSION . Nothing it's running together. I observed, too, that when I try to use the CA11 tool to restart a job the message 'JOB is in "P" status'. I don´t know if it's related or not ... Anyone ? Tks. |
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dick scherrer
Moderator Emeritus
Joined: 23 Nov 2006
Posts: 19244
Location: Inside the Matrix
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Hello and welcome to the forum,
Pleaase do not post your e-mail address - we have had problems with spammers.
Suggest you open an issue with CA Support. As your organizatino is just getting started with these products, CA would be the best place to ask. |
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alfgomesc
New User
Joined: 14 Apr 2005
Posts: 5
Location: S?o Paulo - Brasil
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| Thanks. The contact we'll make. But, with many tasks to do I would like speed up the process. Thanks, anyway! |
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dick scherrer
Moderator Emeritus
Joined: 23 Nov 2006
Posts: 19244
Location: Inside the Matrix
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Hello,
Maybe timing is different where you are, but i usually get the initial reply from CA in a few hours or less. . . |
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