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CA Mainframe Software Manager r3.0

 
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kbrahma

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Joined: 08 Oct 2007
Posts: 38
Location: Delhi

PostPosted: Fri Aug 20, 2010 3:23 pm    Post subject: CA Mainframe Software Manager r3.0
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Hello All,

I am migrating from CA MSM r2 to r3 at our site and while trying to start the TOMCAT server, I am getting the following problem:

Code:
MSM0008E - System startup failed - please see error output for further information. Fatal error that has stopped the startup was: org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (IO error sending or receiving native data: ca.datacom.db.DBIOException: CCICONV FAILURE:  Remote resource path not available in Session(connect)).


MSM r2 was working without any problems; but I had to get Java 6 SR8 installed at our site (which is one of the pre-requisites of r3; MSM r2 needed Java 5). I am unable to pin-point the exact nature of this problem, could someone please lead me to a correct direction so that I know where the problem lies?

Any kind of help is much appreciated.

Thanks,
Kushal
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dick scherrer

Site Director


Joined: 23 Nov 2006
Posts: 19270
Location: Inside the Matrix

PostPosted: Fri Aug 20, 2010 7:32 pm    Post subject:
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Hello,

Suggest you open an issue with CA Support.

They have been very helpful whenever there are installation/upgrade questions/problems.

Actually, whenever one of my clients is going to do an install or an upgrade, i open an issue with CA Support to let them know this is underway and that we may need night or weekend help.
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kbrahma

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Joined: 08 Oct 2007
Posts: 38
Location: Delhi

PostPosted: Fri Aug 20, 2010 7:43 pm    Post subject:
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Thanks Dick for the suggestion, that's what I am planning to do now because at this point I am completely blanked out.

I just came to this forum first to see if someone has experienced the same problem before... I searched through the forum and couldn't find anything relevent! icon_sad.gif
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dick scherrer

Site Director


Joined: 23 Nov 2006
Posts: 19270
Location: Inside the Matrix

PostPosted: Fri Aug 20, 2010 8:39 pm    Post subject: Reply to: CA Mainframe Software Manager r3.0
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You're welcome - good luck icon_smile.gif

d
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