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Handling repeat questions

 
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dneufarth

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Joined: 27 Apr 2005
Posts: 252
Location: Cincinnati OH USA

PostPosted: Fri Jun 04, 2010 1:38 pm    Post subject: Handling repeat questions
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How do you more experienced techies feel about answering the questions like:

I want to execute only step 3 of a 5 step job with a good example?

I want to submit a job that submits other jobs and handles strict run order and errors?

I need to merge 2 files (typical master/trans scenario) ...?

How should they be answered other than "asked/answer" see XXX?
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PeterHolland

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Joined: 27 Oct 2009
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Location: Netherlands, Amstelveen

PostPosted: Fri Jun 04, 2010 1:39 pm    Post subject:
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I would say : IGNORE"
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enrico-sorichetti

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PostPosted: Fri Jun 04, 2010 1:52 pm    Post subject: Reply to: Handling repeat questions
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the issue has been solved partially by
the sticky :posts not eligible for discussion

http://ibmmainframes.com/viewtopic.php?t=20820&highlight=

the topic is locked and moved to the FAQ and OFFTOPICS part
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expat

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Joined: 14 Mar 2007
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Location: Back in jolly old England

PostPosted: Fri Jun 04, 2010 2:07 pm    Post subject:
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/Sermon on

I think that the questions asked says far more about those asking than those answering.

In more than 90% of cases the answer can be found via a search of the forum, or a search of google, or reading the product manuals.

Given our quoted "seniority of knowledge", it should also be apparent that we also have a seniority in age. When we were younger, the only reference materials were manuals. And in those days if you asked what was deemed as a "Freshers question" in the majority of cases the correct, but sometimes the heaviest icon_biggrin.gif , manual was projected at high velocity in the general direction of your head, followed by a high volume "Here's the FM, go F***g read it and only come back if you can't get it to work !!!"

We had to find our own way back in those days, and it appears that a mojority of posters today prefer to be given answers rather than look for a solution themselves. Obviously there are a lot of people out there that rarely visit the forum, and when they do, have an interesting and rare gem of a problem they need help with and that they present the problem correctly.

For the main part, the seniors appear to be little more than glorified librarians.

It is hard to just sit back and ignore these posters, as maybe a short sharp answer might in a few cases actually get the lazy toads (No offence to toads intended), to get up from their backsides and to think for themselves and present us with problems where they can show their own efforts, let us know what they have tried and the results, and genuinely want help to help themselves rather than be spoon fed the correct answer.

The other reason for our interventions is when people post untested, and even un thought out solutions that would never work in a zillion years. If we didn't intervene it would be a most definite case of the blind leading the blind.

So given our position, if we do appear a little short and/or grumpy,
IMHO - It is a right that WE have earned through our OWN endevors

/Sermon off
icon_lol.gif icon_lol.gif icon_lol.gif
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PeterHolland

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PostPosted: Fri Jun 04, 2010 2:30 pm    Post subject:
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Expat,

amen to that.
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dneufarth

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Joined: 27 Apr 2005
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Location: Cincinnati OH USA

PostPosted: Fri Jun 04, 2010 5:04 pm    Post subject:
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As one who started in the tech world in '69, I often wonder what the heck they teach offshore now. Also, I sure hope the systems being supported offshore aren't constructed like some of these questions stipulate. I sure we outsourced many poorly designed/coded systems.

After a 7 month program at the Automation Insitute of America learning RPG, BAL, and COBOL I became a tech manual junkie and learned by reading and doing. It was a means of survival when colleges focused on engineering and not business programming or systems programming.
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enrico-sorichetti

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PostPosted: Fri Jun 04, 2010 5:10 pm    Post subject: Reply to: Handling repeat questions
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Quote:
I sure we outsourced many poorly designed/coded systems.


maybe they were good before being outsourced!

sometimes I have the impression that using forums is endorsed by lousy organizations
to save on a proper IT infrastructures
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dbzTHEdinosauer

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Joined: 20 Oct 2006
Posts: 6968
Location: porcelain throne

PostPosted: Fri Jun 04, 2010 5:16 pm    Post subject:
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I feel that often,
those that post the 'truly obvious questions'
are those that don't ask (or listen) at work.
or
no one will talk to them.

there have been a couple of children posting today that were truly breathtaking
in their audacity and stubbornness.

and keep in mind, to judge a whole continent of people by the basically
very small number of people who post on this site is not very intelligent.
we attract the dregs.
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dneufarth

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Location: Cincinnati OH USA

PostPosted: Fri Jun 04, 2010 5:31 pm    Post subject:
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How about these paraphrased lines from 'Roadhouse'?

Be nice...
Be nice...

How do we know when not to be nice?

I'll tell you
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