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SOC7 when using DFSORT


IBM Mainframe Forums -> DFSORT/ICETOOL
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steves

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Joined: 26 Feb 2007
Posts: 30
Location: chicago

PostPosted: Wed Jun 16, 2010 1:53 am
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all the data is stored on disk
I tried many variations of block and space allocation
some of this data has not been accessed for 10 years, the agency laid off their last mainframe developer several years ago, don't know how long its been since software was upgraded. They can't legally destroy the data so I'm just reformatted it and moving it off the mainframe
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Frank Yaeger

DFSORT Developer


Joined: 15 Feb 2005
Posts: 7129
Location: San Jose, CA

PostPosted: Wed Jun 16, 2010 3:08 am
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Quote:
IBM support? this client has no IBM support


If the client has a license for DFSORT, then you have access to IBM support for DFSORT. Are you saying the client is using DFSORT, but doesn't have a license for it? Are they using an old/unsupported release of DFSORT (e.g. Release 14) or what?

Without proper doc for the problem, we (DFSORT Team) can't help you. And if you're actually encountering a bug and there's a fix available, you may not be able to obtain the fix for an unsupported release.

You never even showed the control statements you're using for the job that gets the S0C7.

Given your constraints and lack of information, it's difficult to help you.
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steves

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Joined: 26 Feb 2007
Posts: 30
Location: chicago

PostPosted: Wed Jun 16, 2010 3:24 am
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the agency has a license for DFSORT they just don't have any mainframe developers left. I posted this last week at sent several examples. I resolved the problem by changing the block size, I didn't change any of the control statements and did not find any data problems, despite the fact that it was a soc 7
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Frank Yaeger

DFSORT Developer


Joined: 15 Feb 2005
Posts: 7129
Location: San Jose, CA

PostPosted: Wed Jun 16, 2010 4:11 am
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I was on vacation last week.

I think you misinterpreted the reference to "IBM support". It meant support by IBM itself which IS available to licensed customers of DFSORT. "IBM support" was NOT referring to the customers internal support of IBM systems.

If you're ok with whatever you did to bypass the problem, fine.
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