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Resources per mainframe Job

 
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rejinair1983

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Joined: 09 Mar 2009
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Location: Trivandrum

PostPosted: Tue Jan 26, 2010 12:29 pm    Post subject: Resources per mainframe Job
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Is there any way to calculate number of staffs required to monitor 'n' number of mainframe jobs.

Eg: For example how do we figure out how many human resuorces are required to monitor say 10000 jobs

This is to drill down the cost per unit of work ; say cost per mainframe job
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expat

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Joined: 14 Mar 2007
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PostPosted: Tue Jan 26, 2010 12:33 pm    Post subject:
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Define "Monitor"
Doesn't CA-7 show failed jobs.

Your request is very far from being clear. Please explain in detail exactly what is required and what other research you have undertaken.
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rejinair1983

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PostPosted: Tue Jan 26, 2010 12:41 pm    Post subject:
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Monitor: This involves contionous monitoring of the scheduled jobs as they run from a schedular (we use UC4), fix of these jobs for known errors, Escalation to a different team for unknown errors, create of suitable incidents and assisgn it to the concerned team.

Please let me know for any more details.
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MBabu

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PostPosted: Tue Jan 26, 2010 1:19 pm    Post subject:
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I doubt you'll get a useful answer, mainly because the number of jobs may (or may not) be less significant than the complexity of the overall system. It is one thing to understand that a job didn't run because there weren't enough initiators, but an entirely different thing to see that a job failed because the inputs from 4 different databases located at 3 different sites came in at different times because of a timing issue in job XYZ that only shows up when volume exceeds ... etc, etc.... If the units of work are broken into tiny jobs (10000?) then it might well be work for a few people to monitor, but if they also need to understand what is happening in the system (system analysis), the whole equation changes. But take my advice with healthy skepticism... I've never worked in a real or complex production environment, so I'm just guessing from what I've seen over the years with my colleagues in other companies.
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dbzTHEdinosauer

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PostPosted: Tue Jan 26, 2010 2:47 pm    Post subject:
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leave it to the bean-counters to quantify partial-people
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Bill Dennis

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PostPosted: Wed Jan 27, 2010 3:34 am    Post subject:
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is it 10,000 jobs per day? week? month?

need around the clock coverage?

any service level agreements for response times?
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rejinair1983

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PostPosted: Wed Jan 27, 2010 10:07 am    Post subject:
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Say it is 10000 jobs per day and 24 hours a day.

SLA say 30 mins to respomd to failures
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