CICS transaction is using one VSAM file and it was stucked while processing file. I don't want to close this file why because this is using by lot of transactions. How can I make the transaction become successfull in this situation
Was there a deadly embrace? Was the processing suspended due to lack of strings? Was the processing suspended due to lack of buffers? Was one of the other transactions updating the same CI your transaction needed to read causing a wait for enqueue completion? Is it possible your transaction was held up for reasons not at all related to processing the file (such as the region going short on storage) -- what have you done to identify the cause of the problem?
Your use of non-standard terminology complicates the picture since we're having to ask these kinds of questions to identify what you meant when you said the transaction was stuck.
If you cannot answer every one of these questions, you need to contact your site support group and enlist their assistance in determining what is happening. They probably have the tools to identify in fairly short order just what the delay cause is, which identifies the way to fix the problem. All we can do is guess, especially without any specific details.