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[Solved]User should mark his/her topic Solved if answered.


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priyesh.agrawal

Senior Member


Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Mon Jul 11, 2005 6:12 pm
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Hi Mac,

Can user be given a facility to mark his/her started topic "SOLVED" ,so that most of the topics started can be closed in the same flow.

It would be a bit difficult for the moderators to find out each & every topic & marking SOLVED. Also giving user a new feature will attract him further.

I hope you wont feel frustrated finding too much advisory member.... icon_biggrin.gif

Regards,

Priyesh.
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superk

Global Moderator


Joined: 26 Apr 2004
Posts: 4652
Location: Raleigh, NC, USA

PostPosted: Mon Jul 11, 2005 8:08 pm
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I was under the impression that the original poster is supposed to post a follow-up message (Thanks. That worked. Still doesn't work, etc.) to their original post, effectively letting the rest of the community know that their question was answered or their problem solved.
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priyesh.agrawal

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Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Mon Jul 18, 2005 9:36 pm
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Quote:
original poster is supposed to post a follow-up message


Does it only solve the problem... There might be users effectively letting the rest of the community know that their question was answered ....

for ex. http://ibmmainframes.com/viewtopic.php?t=2652

but if their post has not been marked SOLVED....any one else can expand the thread in the future again with related or not related topic.....and again it'll be the job of Moderator to get it isolated.

Giving user right to mark their topics solved will lead to lesser such cases. As it is frequently seen now, new user threading their doubt in old posts.

And even most user does not use this facility...we dont have any thing to lose....Its a scenario like earlier.....

Please comment......What say Forum......

Regards,

Priyesh.
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parikshit123

Active User


Joined: 01 Jul 2005
Posts: 269
Location: India

PostPosted: Tue Jul 19, 2005 12:56 am
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Hi Priyesh,

I think giving the user a facility to mark their topic "solved/closed" is an excellent feature but only when it is used with care.

I can assume a scenario in which, a user posts a query or a question but only after a few posts he assumes that he has got a correct answer and he closes the thread.

Now suppose, the final answer (assumed to be correct one bye the poster) is not the correct / complete one and there is still a room for further improvements... in that case , this facility will adversely effected ..

I think this will lead to poor quality / incomplete discussion in the forum.
I think, better the topics be open and only moderators be able to close it.

and yes, priyesh, congratulations for being "MEMBER OF THE MONTH".
Your posts are really helpful.
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priyesh.agrawal

Senior Member


Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Tue Jul 19, 2005 9:25 pm
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Hi Parikshit,

Firstly Thanks for giving some thoughts.....

Quote:
Now suppose, the final answer (assumed to be correct one bye the poster) is not the correct / complete one and there is still a room for further improvements... in that case , this facility will adversely effected ..


Yes ..you are right, In the case if user marks his/her post SOLVED, even the reply doesnt work for him....But It is not an ideal case....Is It ?

Actually It was a thought so that we can remove a little burdon from moderators like here....http://ibmmainframes.com/viewtopic.php?t=295

Quote:
and yes, priyesh, congratulations for being "MEMBER OF THE MONTH".


Thanks a lot....

Regards,

Priyesh.
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priyesh.agrawal

Senior Member


Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Tue Jul 19, 2005 10:12 pm
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Hi Parikshit,

I came across the exact situation what you described for....Think you are more optimized on this.....

http://ibmmainframes.com/viewtopic.php?t=4058

I could not have got some good info, If the original user would have closed the Topic earlier....

Regards,

Priyesh.
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mcmillan

Site Admin


Joined: 18 May 2003
Posts: 1210
Location: India

PostPosted: Wed Jul 20, 2005 7:37 am
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Currently we have this facility. The moderators can mark the topic as [SOLVED].

Check this...

ibmmainframes.com/viewtopic.php?t=2652

We have to think about giving this facility to the end user. Any more suggestions?
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priyesh.agrawal

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Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Wed Jul 20, 2005 5:57 pm
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Hi Mac,

Even any one can reply to [SOLVED] topics.....Should it be other way....

Regards,

Priyesh.
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mcmillan

Site Admin


Joined: 18 May 2003
Posts: 1210
Location: India

PostPosted: Sat Aug 27, 2005 10:10 pm
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Dear Priyesh,

To lock the post we have [LOCK] Facility. So the moderator have to lock the post before marking as [SOLVED].
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priyesh.agrawal

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Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Sun Aug 28, 2005 10:28 am
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Quote:
moderator have to lock the post before marking as [SOLVED].

I agree.....I was not aware about this facility...If it is ...fine.....

Regards,

Priyesh.
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