IBM Mainframe Forum Index
 
Log In
 
IBM Mainframe Forum Index Mainframe: Search IBM Mainframe Forum: FAQ Register
 

What is the Maintenance project & Production support?


IBM Mainframe Forums -> Mainframe Interview Questions
Post new topic   Reply to topic
View previous topic :: View next topic  
Author Message
MF_fresher

New User


Joined: 02 Jul 2005
Posts: 2

PostPosted: Sat Jul 02, 2005 12:33 pm
Reply with quote

Hi,
I am Student learing Mainframe Course.
I want to Know Some Details in Mainframe projects.
What is the Maintenance project & Production support?
Plz anyone explain in detail.


with thanks,

MF_fresher
Back to top
View user's profile Send private message
priyesh.agrawal

Senior Member


Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Sat Jul 02, 2005 6:41 pm
Reply with quote

Hi MF_fresher,

Quote:
What is the Maintenance project & Production support?


Maintenance Project, you can say ...are the one in which you are not going to develop any code or system from the scratch. System & their functionalities are already built there, and you are required to enhance the functioning or you need to keep working the system's smooth functiopning time to time dur to various reasons or requests.

Production Support : Its more or less same to Maintenance....Suppose there is a mainframe system in which 1000 of jobs running daily for any system. And you are responsible for the smooth complition of the whole batch. Time to time you require to solve jobs abending etc....alll this regular activities belong to Production Support.

Hope I make it a bit clear.

Regards,

Priyesh.
Back to top
View user's profile Send private message
MF_fresher

New User


Joined: 02 Jul 2005
Posts: 2

PostPosted: Sun Jul 03, 2005 8:48 pm
Reply with quote

Hi Priyesh.
Thanks for your reply.
More question regarding maintenance project
1.what will be time limit for an software company to provide the maintenance support to that client?
2.who will require the changes whether the client itself or Onsite people?

With Thanks,

MF_fresher
Back to top
View user's profile Send private message
priyesh.agrawal

Senior Member


Joined: 28 Mar 2005
Posts: 1448
Location: Chicago, IL

PostPosted: Mon Jul 04, 2005 12:24 am
Reply with quote

Quote:
what will be time limit for an software company to provide the maintenance support to that client?


Its decided at the time of contract establishment.....Both parties based on some terms agrees up on certain time period.

Quote:
who will require the changes whether the client itself or Onsite people?


Obviously the end requester for the changes is client itself....But time to time may be developer needs to make changes as per client need.
Onsite people are nothing except developer in direct touch to client in Onshore-offshore Model. So loosely you can say its client who need to get the changes.

Regards,

Priyesh.
Back to top
View user's profile Send private message
View previous topic :: :: View next topic  
Post new topic   Reply to topic View Bookmarks
All times are GMT + 6 Hours
Forum Index -> Mainframe Interview Questions

 


Similar Topics
Topic Forum Replies
No new posts APL support TSO/ISPF 1
No new posts Monitoring production job progress. N... JCL & VSAM 4
No new posts CICS V 5.6 provides support for COMMA... CICS 4
No new posts After hours quick-fix support for IBM... Mainframe Jobs 0
No new posts Copying GDG version(all/few) from pro... CLIST & REXX 13
Search our Forums:

Back to Top