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Time abend in one of the production jobs in CA7

 
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Guru Prasath

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PostPosted: Wed Dec 17, 2008 9:59 am    Post subject: Time abend in one of the production jobs in CA7
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Hi,

Yesterday we faced the time abend in one of our job , which scheduled in CA7. This is the second time we are facing this abend for the same job , in the past one year. Please find the details below:

Code:
IAT1600 JOB XXXXXXXX (JOB27865) BYTES EXCEEDED BY  510,000K                     
JOB XXXXXXXX EXCEEDS SYSOUT LINE LIMIT (SMFUSO). CONTACT APPLICATION FOR CONTINUE OR CANCEL. REPLY U TO CONTINUE, N TO CAN
IEA995I SYMPTOM DUMP OUTPUT                               
                                                           
SYSTEM COMPLETION CODE=522                                 
 TIME=23.00.23  SEQ=24269  CPU=0000  ASID=0076             
 PSW AT TIME OF ERROR  071C1000   83161096  ILC 2  INTC 01
   NO ACTIVE MODULE FOUND                                 
   NAME=UNKNOWN                                           
   DATA AT PSW  03161090 - BF08C08F  0A019640  40D495D5   
   GR 0: 00000010_80000001   1: 00000000_00C79CC0         
      2: 00000000_809FF0E8   3: 00000000_00000004         
      4: 00000000_00C79BF0   5: 00000000_00000000         
      6: 00000000_009FF0E8   7: 00000000_00D0DAB0         
      8: 00000000_7F59BA80   9: 00000000_8316102C         
      A: 00000000_00DFA7FC   B: 00000000_00F3B980         
      C: 00000000_83161000   D: 00000000_009D3FB0         
      E: 00000000_00C79CC0   F: 00000004_00000000         
 END OF SYMPTOM DUMP                                       


the question is , whether its expects reply from the CA7 operator? The same job ran successfully today crossing the sysout lines limit and completed successfully. Look at the successful run details :
Code:
IAT1600 JOB XXXXXXXX (JOB03080) BYTES EXCEEDED BY 510,000K
JOB XXXXXX EXCEEDS SYSOUT LINE LIMIT (SMFUSO). CONTACT APPLICATION FOR CONTINUE OR CANCEL. REPLY U TO CONTINUE, N TO CAN
JOB XXXXXXXX SYSOUT LINE LIMIT EXTENDED BY 4M LINES
IAT1600 JOB XXXXXXXX (JOB03080) BYTES EXCEEDED BY 517,500K
IAT1600 JOB XXXXXXXX (JOB03080) LINES EXCEEDED BY 3,500,000


Why this abend occurs? Is there any way handle this in JCL? Please help me in fixing this..

Thanks,
Guru
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dick scherrer

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PostPosted: Wed Dec 17, 2008 10:08 am    Post subject:
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Hello,

There should be additional diagnostic information in the jes output - you need to post any other messages as well as the message ids.

Why are there multiple-million lines of print?
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Guru Prasath

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PostPosted: Wed Dec 17, 2008 12:26 pm    Post subject: Reply to: Time abend in one fo the production job in CA7
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Hi,

I have checked from the top, it is only sysout info for this step. Rest of the steps went fine. Please let me know, what additional info, which you looking for?

These are Claims reports....as this job had more than 5000 records the lines exceeds millions.

Thanks,
Guru.
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enrico-sorichetti

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Location: italy

PostPosted: Wed Dec 17, 2008 3:38 pm    Post subject: Reply to: Time abend in one fo the production job in CA7
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Nothing we can do, from here
http://publibz.boulder.ibm.com/cgi-bin/bookmgr_OS390/BOOKS/IEA1H731/2.422?SHELF=EZ2MO901&DT=20000407064116&CASE=

abend 522 is a legitimate abend for wait time exceeded,
probably wating for the reply
the operarors were sleeping, and/or message automation was poorly setup

change the sysout line count in order to avoid the
Quote:
JOB XXXXXXXX EXCEEDS SYSOUT LINE LIMIT (SMFUSO). CONTACT APPLICATION FOR CONTINUE OR CANCEL. REPLY U TO CONTINUE, N TO CAN
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Guru Prasath

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PostPosted: Wed Dec 17, 2008 5:34 pm    Post subject: Reply to: Time abend in one fo the production job in CA7
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Hi enrico,

How to change the sysout line count? We are not defining line counts in the sysout. Instead we define it as a SYSOUT=D (for production).

Thanks,
Guru.
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Robert Sample

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PostPosted: Wed Dec 17, 2008 6:15 pm    Post subject:
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Your basic problem is that someone didn't respond to a prompt when required -- after the interval set by the system passed with no response, the job was killed with a 522 abend. Changing the line count may cause fewer occurrences of the problem but it could still happen. A better solution would be an automated reply to that message if possible. Otherwise, better operator training to ensure the message gets a response before the time interval expires. Your only other choice is to learn to live with an occasional 522 abend.
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enrico-sorichetti

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PostPosted: Wed Dec 17, 2008 10:14 pm    Post subject: Reply to: Time abend in one fo the production job in CA7
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http://publibz.boulder.ibm.com/cgi-bin/bookmgr_OS390/BOOKS/IEA2B670/28.8.2?SHELF=IEA2BK81&DT=20070427231644&CASE=
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Guru Prasath

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PostPosted: Thu Dec 18, 2008 7:55 pm    Post subject: Reply to: Time abend in one fo the production job in CA7
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Hi Robert,

Quote:
A better solution would be an automated reply to that message if possible.


Is there any way to accomplish this? Because we have to give the instruction to the people, so that they will make change in the system.
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Robert Sample

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PostPosted: Fri Dec 19, 2008 3:56 am    Post subject:
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The first question is, does your site have an automated tool like Mainview Auto Ops to do this? You'll need to talk to systems support or production scheduling people to find out. If not, nothing can be done and you'll probably have to live with the occasional S522 abend. If so, contact the support person, show them the message, and see if they can add a rule to their system to reply to the message automatically, rather than having to rely upon an operator.
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expat

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PostPosted: Fri Dec 19, 2008 1:13 pm    Post subject:
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Aaaaaaaah, the good old days when operators ruled the world ....... sigh
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Robert Sample

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PostPosted: Fri Dec 19, 2008 5:52 pm    Post subject:
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BOFH, expat?
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