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FTP Job abend check for Server down


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vijayverdia

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Joined: 23 Sep 2008
Posts: 9
Location: pune

PostPosted: Fri Sep 26, 2008 11:56 am
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If a batch job abend in ftp step then how will I check that it is due to server down or due to something else.
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Robert Sample

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Joined: 06 Jun 2008
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Location: Dubuque, Iowa, USA

PostPosted: Fri Sep 26, 2008 4:50 pm
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Look at the output of the FTP job and the FTP reply and error codes. They tell you what caused the problem.
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superk

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Joined: 26 Apr 2004
Posts: 4652
Location: Raleigh, NC, USA

PostPosted: Fri Sep 26, 2008 7:47 pm
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A few things you might try:

Run a TRACERTE from your system to the server to make sure all of the network paths are able to connect.

Run a PING to that server and make sure you're seeing a response.

Start FTP to see if the FTP Server is responding.

Beyond these few tasks, I'd either involve a network engineer and have them setup a sniffer trace, or if it looked as if the problem was with the remote server, I'd turn it over to its support team for a resolution.
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