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Infoman dataset

 
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selvaraja

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Joined: 04 Apr 2008
Posts: 17
Location: Maryland

PostPosted: Mon Aug 18, 2008 4:58 am    Post subject: Infoman dataset
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Hi All,

I need to create a tool to produce a report, which will have information about the tickets created on last one week. so i need to know the Datasets name where those information will be available.

Please some one help me on this. thanks in advance.
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dick scherrer

Site Director


Joined: 23 Nov 2006
Posts: 19270
Location: Inside the Matrix

PostPosted: Mon Aug 18, 2008 5:43 am    Post subject:
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Hello selva and welcome to the forums,

Does Infoman not already have built-in reporting?
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selvaraja

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Joined: 04 Apr 2008
Posts: 17
Location: Maryland

PostPosted: Mon Aug 18, 2008 5:57 am    Post subject:
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Hi,
i know there is option to get the details in infoman. But my actual requirement is,

i have to send a report to my manager about status for all the tickets created on this week at weekend in mail.

So i thought of creating a program either rexx or cobol and i will send report to my manager mail ID automatically.

then my manager not needed my help, he can submit the job and he will get the report in his mail id.


thanks
Selva
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Anuj Dhawan

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Joined: 22 Apr 2006
Posts: 6258
Location: Mumbai, India

PostPosted: Mon Aug 18, 2008 12:27 pm    Post subject:
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Hi,

I would like to ask the same what I asked here.
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selvaraja

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Joined: 04 Apr 2008
Posts: 17
Location: Maryland

PostPosted: Mon Aug 18, 2008 4:58 pm    Post subject:
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Hi Anuj,

i saw your previous question. yes, i do have front end for infoman which as so many options to provide reports.

But as i said, my manager has to retrieve those report and he as to send it to all other managers for every week. ( i am not sure, but i think he those type of reports daily also),

i want to make all this process to automated including sending mail. so i want to know the dataset for that.

Please let me know if any of you know which dataset will give me those information.

Thanks
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dick scherrer

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Joined: 23 Nov 2006
Posts: 19270
Location: Inside the Matrix

PostPosted: Mon Aug 18, 2008 8:17 pm    Post subject:
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Hello selva,

Do you know how to run the report you want in batch?

The output from a batch job can be sent as an e-mail attachment and i believe this will do what you want. Once working, your job could be scheduled to run daily or weekly or both and automatically send your manager (and any others) te report(s).

I do not understand which "dataset" you are looking for.
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selvaraja

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Joined: 04 Apr 2008
Posts: 17
Location: Maryland

PostPosted: Tue Aug 19, 2008 8:23 am    Post subject:
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Yes, i am aware of batch process.

I too have the similar kind of idea like you said above.


But i don't know which datasets will provide the information about the Tickets. If got that information for any one of you, i will start doing my coding to read that dataset and will produce the report.

Hope i have explained correctly, Plz some one help me on this.

Thanks
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