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[Closed]When posts get edited/deleted..please send PM.

 
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Anuj Dhawan

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Joined: 22 Apr 2006
Posts: 6258
Location: Mumbai, India

PostPosted: Mon Apr 14, 2008 12:27 am    Post subject: When posts get edited/deleted..please send PM.
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Hi,

Usually, when some post of some member is not 'good' in the perception of some moderator, it gets deleted/edited. If post is edited, it shows what was done but when the post is deleted right away, the 'culprit' user never understands what went wrong, can Moderators PM the respective users if his/her post is deleted, so that in future s/he avoids such mishaps.
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William Thompson

Global Moderator


Joined: 18 Nov 2006
Posts: 3158
Location: Tucson AZ

PostPosted: Mon Apr 14, 2008 2:31 am    Post subject:
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Anuj,

Did this happen to you? What happened, loss of a reply or loss of an entire topic?

Bill
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Anuj Dhawan

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Joined: 22 Apr 2006
Posts: 6258
Location: Mumbai, India

PostPosted: Mon Apr 14, 2008 6:51 am    Post subject:
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Thanks for you time Bill,

Well, sadly yes. I posted a valid link in some thread & in next vist to that thread link was not there. I re-read the entire thread to find out whether my link was wrong, but sigh, it was not that way.

I was disappointed & that discouraged me to participate in that thread again. Sigh, my concern is, if I do something wrong, warn me, I'm ready to listen but if I don't know what was the concern of other person how to convience him/her next time.

(I don't have that thread handy now, I'm logging in after a while; even if I get probably I would like to direct someone to there .. icon_neutral.gif )
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William Thompson

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Joined: 18 Nov 2006
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PostPosted: Mon Apr 14, 2008 7:53 am    Post subject:
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Could this be an exchange between you and Aaru on a topic of "Given DSN belongs to which Team..?"
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Anuj Dhawan

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Joined: 22 Apr 2006
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PostPosted: Mon Apr 14, 2008 10:37 am    Post subject:
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Anuj D. wrote:
(I don't have that thread handy now, I'm logging in after a while; even if I get probably I would like to direct someone to there .. icon_neutral.gif )
Sorry, fast fingures..here I wanted to say...
Anuj D. wrote:
(I don't have that thread handy now, I'm logging in after a while; even if I get probably I would not like to direct someone to there .. icon_neutral.gif )
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dick scherrer

Site Director


Joined: 23 Nov 2006
Posts: 19270
Location: Inside the Matrix

PostPosted: Mon Apr 14, 2008 7:28 pm    Post subject:
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Hi Anuj,

Over time, i've had dozens of posts "disappear". My guess was that someone decided they were not needed (at least not any more) and they were "cleaing up" the topic. We (some of the moderators) do spend some time trying to make sure the topics we're involved with do not have too many repeat posts - the same info from multiple contributors.

Another possibility was that they were inadvertantly deleted.

I'd suggest that you don't take it personally, i'm sure it isn't/wasn't meant to be personal.
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Aaru

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Joined: 03 Jul 2007
Posts: 1288
Location: Chennai, India

PostPosted: Mon Apr 14, 2008 8:35 pm    Post subject: Reply to: When posts get edited/deleted..please send PM.
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William,

Quote:
Could this be an exchange between you and Aaru on a topic of "Given DSN belongs to which Team..?"


Even I was disappointed when i eagerly opened this topic (started by Anuj) to check my reply to the post. As i din't find my post, i came to a conclusion that i had provided some crap information.

But i had worked on a similar requirement before and that is the reason for posting on that topic.

P.S -> I had once PMed a moderator asking him the same question so as to learn from my mistake.
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Frank Yaeger

DFSORT Moderator


Joined: 15 Feb 2005
Posts: 7130
Location: San Jose, CA

PostPosted: Mon Apr 14, 2008 8:55 pm    Post subject:
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Anuj,

I don't know if you're referring to a post in the Forum I moderate or not and my remarks below are not necessarily pointed at you. But I often delete posts in that Forum for the following reasons:

Because I'm on the West coast of the U.S., I get into work "late" relative to everyone else. So, often before I get to post, other people who don't know much about my product go off on really wild tangents that just confuse people and don't help anyone. If I could post first, I would just answer the question immediately and forestall the other posts. But people seem to feel that a quick wrong answer is better than a delayed correct answer so they go ahead and post whatever pops into their heads. I know some of them are trying to help, but they aren't really helping. Others just want to show off, I guess, although why they'd want to show off what they don't know is beyond me.

I spend hours answering posts every day on all of the help boards I participate in, not to mention all of the direct e-mail questions I get. I need to use my time on these boards in the best way I can without impacting my other work. To me, the best use of my time on these boards is to provide solutions and education on the correct use of my product. I don't feel its the best use of my time to spend it explaining what they did wrong to people who don't test their solutions, or don't even use my product, or don't know what they're talking about.

So often I just delete incorrect or non-relevant posts and answer the original question. I feel that helps the original poster while minimizing the time I spend on the board, so I can do my "other" work (development). I certainly don't have time to correct every post from every person who thinks they know what they're talking about but doesn't. (Some days I have more time for the board, so I do less deleting and more explaining.)

This may seem arrogant, but I think it's arrogant for somebody to answer questions about a subject they don't know much about. I would never think of answering a question on CICS, DB2, COBOL, etc when there are real experts out there to answer those questions.

You may think it's no bother for a Moderator to send you a a PM telling you why your post was deleted, but if you multiply that by all the times it happens, it becomes a big deal (at least for me).

Again, this is not necessarily pointed at you. Just an explanation of my approach.
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Anuj Dhawan

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Joined: 22 Apr 2006
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PostPosted: Wed Apr 16, 2008 4:27 am    Post subject:
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Hi Dick,

Thanks for your time.

dick scherrer wrote:
I'd suggest that you don't take it personally, i'm sure it isn't/wasn't meant to be personal.
No, I don't take it personally. I'm here to learn & I look upto the people of Your stature. I'm young, long way to go for me, I think I can't learn by getting annoyed..

I'm, usually, log-on to this site during office hours, so if i put something here that means I "carry" that information in my mind, my concern is, if "that" information was wrong or needed modification, I (any other user) must get a notification, so that after that thread one (I) could also "carry" the right info.
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Anuj Dhawan

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PostPosted: Wed Apr 16, 2008 4:32 am    Post subject: Re: Reply to: When posts get edited/deleted..please send PM.
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Aaru,

Aaru wrote:
I had once PMed a moderator asking him the same question so as to learn from my mistake.
How did you come to know who deleted the post..?
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Frank Yaeger

DFSORT Moderator


Joined: 15 Feb 2005
Posts: 7130
Location: San Jose, CA

PostPosted: Wed Apr 16, 2008 4:53 am    Post subject:
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Quote:
I (any other user) must get a notification, so that after that thread one (I) could also "carry" the right info.


That's a nice idea in theory, but in reality it would put a burden on the Moderator to explain to everyone what they did wrong (and I'd guess not everyone cares - some people just throw out stuff and don't really care if it helps or not). Do you reject the idea that Moderators may not have time to explain to everyone what's wrong with their posts because the Moderators have their own job to do? Do you think the Moderators are obligated to spend as much time as needed on these boards educating people regardless of how it impacts their own work? Would you be a Moderator under those circumstances?

Perhaps you should start keeping private copies of your posts. Then if they are deleted, you can compare them to the solution posted, or send a private e-mail to the Moderator asking what you did wrong. That would put more of the burden on you. As long as the Moderators didn't get too many requests like that, they could probably satisfy them without impacting their work too much.
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William Thompson

Global Moderator


Joined: 18 Nov 2006
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Location: Tucson AZ

PostPosted: Wed Apr 16, 2008 5:08 am    Post subject:
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Well said Frank, I fully agree with your view (having a good idea of just how many forums you are working on).....

About the only route for PMing is in 'yellow carding' the delete.....

The format of the 'newby' forum does leave moderator deletes (edits?) in a log available to all moderators, that format might help 'us' be more able to answer to the user's concerns.....
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Anuj Dhawan

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Joined: 22 Apr 2006
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PostPosted: Wed Apr 16, 2008 5:11 am    Post subject:
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Frank,

Quote:
You may think it's no bother for a Moderator to send you a a PM telling you why your post was deleted, but if you multiply that by all the times it happens, it becomes a big deal (at least for me).

We might have an automated notification generated for the user whose post is deleted. Such as 'dontreply@ibmmainframes.com' notifications, which one get when some-one asnwers for the thread one is participating in. That way one would know whom to contact, in case one is not satisfied with the deletion. If the person bothers moderators a lot, give the authority to Moderators to block his/her PMs.

Quote:
I don't know if you're referring to a post in the Forum I moderate or not and my remarks
You are one of the Moderators who I admire the most, if I need, probably, I would never hesitate to PM you in case I've some doubt to ask about. if post gets deleted in your forum then it's easy to find, as you don't post in other forums; but for other forums I can't guess why & who has deleted the post.
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Anuj Dhawan

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Joined: 22 Apr 2006
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Location: Mumbai, India

PostPosted: Wed Apr 16, 2008 5:15 am    Post subject:
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Hi Frank,

I saw above two posts little late. If this is
Quote:
That's a nice idea in theory, but in reality it would put a burden on the Moderator
then the current functioning is the best I think..i should stop on this topic now.
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William Thompson

Global Moderator


Joined: 18 Nov 2006
Posts: 3158
Location: Tucson AZ

PostPosted: Wed Apr 16, 2008 5:25 am    Post subject:
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Anuj D. wrote:
That way one would know whom to contact, in case one is not satisfied with the deletion.
I would initially you contact the moderator associated with the forum, each is listed on the 'Home' page...That moderator can communicate with the others to resolve the problem.....
Quote:
If the person bothers moderators a lot, give the authority to Moderators to block his/her PMs.
That is already there, it's called 'BAN'....

Posting this after Anju's last, but I thought is in line..

AFAIAC, I'm in agreement with Anuj, this subject is closed....
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