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Diff btwn enhancements and support projects


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saikiran.k

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Joined: 07 Feb 2007
Posts: 4
Location: Chennai

PostPosted: Wed Feb 07, 2007 2:54 pm
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Can anybody help me by saying the diff btwn enhancements and support in detail.And one more thing is that where can we get the material or screenshots of managenow tool.is it better to go with support side r enhancement side.
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William Thompson

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Joined: 18 Nov 2006
Posts: 3156
Location: Tucson AZ

PostPosted: Wed Feb 07, 2007 3:12 pm
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Programming-wise, support keeps existing systems running correctly, refered to as maintenence programming, while enhancements involves writing new code, refered to as development programming.
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saikiran.k

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PostPosted: Thu Feb 08, 2007 10:51 am
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thankyou Thompson
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saikiran.k

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PostPosted: Thu Feb 08, 2007 12:52 pm
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what type of enhancements we will be doing.can u say some enhancements with some examples.
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pravena

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Joined: 31 Jan 2007
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PostPosted: Thu Feb 08, 2007 5:42 pm
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Hi kiran,
say for eg if the current project is in banking.previously the project was maintaining customers details ,transactions,...etc now if they want to include their loans availability then the old coding will include this new process also .this type is called enhancement

another eg..
like changing the whole database from vsam to db2 is also a enhancement
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saikiran.k

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PostPosted: Mon Feb 12, 2007 12:22 pm
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Hi Praveena,

Good morning.Thanks for ur reply.Some more doubts please..Suppose If I'm working with Citi Corp in Production support,what type of enhancements we'll be facing.can u explain them in detail.Bye....
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